Privacy Policy

Welcome to Rangrez, a brand owned and operated by Rangrez International Private Limited. Your privacy matters to us, and we are committed to protecting the personal information you share while using our website and services. This Privacy Policy explains how we collect, use, store, and protect your information.

By accessing or using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you interact with Rangrez, we may collect the following information:

Personal Information

  • Full Name
  • Mobile Number
  • Email Address
  • Billing Address
  • Shipping Address
  • Payment-related information (processed securely through payment partners)
  • Account login details (if applicable)

Automatically Collected Information

While browsing our website, we may collect:

  • IP Address
  • Browser Type
  • Device Information
  • Operating System
  • Pages Visited
  • Time Spent on Website
  • Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Provide customer support
  • Verify transactions and prevent fraud
  • Send order confirmations and shipping updates
  • Improve our products, website, and customer experience
  • Personalize your shopping experience
  • Inform you about new collections, offers, and promotions (only if you choose to receive them)
  • Comply with applicable legal requirements

3. Payment Security

Rangrez does not store your debit card, credit card, UPI PIN, CVV, or internet banking passwords.

Payments are processed through trusted third-party payment gateways that use industry-standard security practices.

4. Cookies

Our website uses cookies to:

  • Remember your preferences
  • Improve website performance
  • Analyze visitor behavior
  • Provide a smoother shopping experience

You may disable cookies through your browser settings, although some website features may not function properly.

5. Sharing of Information

We value your trust and do not sell or rent your personal information.

Your information may only be shared with trusted service providers who help us operate our business, including:

  • Delivery and logistics partners
  • Payment service providers
  • Website hosting providers
  • Marketing service providers
  • Customer support platforms

These partners are required to protect your information and use it only for providing their services.

We may also disclose information if required by law or to protect our legal rights.

6. Data Protection

We take appropriate technical and organizational measures to safeguard your personal information against:

  • Unauthorized access
  • Loss or theft
  • Misuse
  • Alteration
  • Disclosure

While we strive to protect your information, no method of internet transmission or electronic storage can guarantee absolute security.

7. Marketing Communications

If you subscribe to our newsletters or promotional updates, we may occasionally send information regarding:

  • New product launches
  • Exclusive collections
  • Discounts
  • Festival offers
  • Brand updates

You may unsubscribe at any time by clicking the unsubscribe link or contacting our customer support.

8. Third-Party Links

Our website may contain links to third-party websites or services.

Rangrez is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before sharing any personal information.

9. Your Rights

You may request to:

  • Access your personal information
  • Update inaccurate information
  • Correct your account details
  • Delete your account (subject to legal obligations)
  • Withdraw marketing consent

For any such requests, please contact us using the details provided below.

10. Children's Privacy

Our website is intended for individuals aged 18 years or older. We do not knowingly collect personal information from children.

If we become aware that information has been collected from a minor, we will take reasonable steps to remove it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, legal requirements, or website features.

Any updates will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.

Rangrez International Private Limited

3rd Floor, 19 & 20, Tower-B, iThum Tower, Sector-62,
Noida, Gautam Buddha Nagar, Uttar Pradesh – 201301, India

GSTIN: 09AAOCR9981Q1ZW
CIN: U47733UP2025PTC231795

Email: support@therangrez.com

Website: www.therangrez.com

We aim to respond to all privacy-related inquiries as promptly as possible.